The ransomware attack on one of
We wish to share that the first set of customer-specific systems impacted by the attack have been recovered and are up and running. Our efforts are aimed at ensuring a carefully planned sequenced flow of more customer systems reaching this state on ongoing basis.
Overall the customer-specific situations vary greatly, for example in terms of the solutions in question, customer-specific workloads and the volume and complexity of related data restoration. A restricted number of customer situations will require additional restoration actions that are being planned in close dialogue with those customers.
Considering the nature of the incident and the number of customer-specific systems to be restored, the restoration process extends over several days, even weeks.
'We have to proceed very systematically and thoroughly to ensure quality and security. We are making every effort to bring our customers' services back safely as soon as technically possible. We regret the inconvenience caused by this malicious attack on our customers and all those affected by it.
We will continue our close collaboration with the police and other authorities and will accommodate them in every possible way to support the investigation. We are very eager to solve this and work together to prevent future cyberattacks on our society, with the safety and security of both ourselves and our customers in mind,' says
As ransomware attack is a serious criminal act,
Please find our earlier published statements here:
For further information, please contact:
Tietoevry Newsdesk, +358 40 5704072, news (at) tietoevry.com
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