Snap On Incorporated : Mitchell 1 Launches Active Recalls Feature for All Makes Within its Shop Management Software

For Immediate Release

Contact: Janet Dayton Mitchell 1 858-391-5251

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Lynn Konsbruck Maximum Marketing Services [e-mail]

Mitchell 1 Launches Active Recalls Feature for All Makes Within its Shop Management Software

SAN DIEGO, Calif. - Nov. 7, 2023 - Mitchell 1, a leader in information and management software for the automotive aftermarket, announces a first-to-market solution that provides active recall notification capability for most vehicle makes.

This cutting-edge solution builds on its exclusive active recall feature within its Manager™ SE shop management software that was limited to few automotive brands. Now, shops using Manager SE will receive automatic notifications concerning outstanding safety recall actions that need to be performed on most vehicles sold in the United States.

"While we've had the active recall feature in place for a while covering a few makes such as Stellantis, Toyota and Mazda, the overwhelming response and demand for more coverage was so great that we expanded the service," said Ben Johnson, director of product management for Mitchell 1.

"The enhanced active recalls feature is another way we are helping our customers care for their customers, who view repair shops as trusted partners in keeping their vehicles maintained," Johnson added. "Many shops will facilitate the recall work while the vehicles are in their care, so customers do not have to make a separate visit to the dealership."

Vehicle recalls are typically issued when a vehicle or equipment on the vehicle has a safety defect or fails to meet the Federal Motor Vehicle Safety Standard. Standards are set for all safety-related components including headlights, brakes and wheels to ensure a vehicle meets minimum performance standards. Safety features that protect vehicle occupants such as ADAS, seat belts and airbags are also strictly regulated.

Manager SE shop management softwarehelps mechanical auto repair shops streamline workflow and track activity from estimate to invoice. The tools and reports in Manager SE give shops a 360-degree view of the entire operation, helping them manage repairs, customer service and the overall business more efficiently and profitably. Manager SE is integrated with ProDemand®, Mitchell 1's comprehensive repair information system to further increase shop productivity.

For more information about Mitchell 1, visit www.mitchell1.com, call [phone], or locate an independent sales consultant at www.mitchellrep.com.

About Mitchell 1:

As a member of the Snap-on® TOTAL SHOP SOLUTIONS brand family, Mitchell 1 has been a leading provider of repair information solutions to the motor vehicle industry for more than 100 years. Mitchell 1 offers a complete line of integrated repair software and services, including vehicle repair information, business management and shop marketing services, to help automotive and commercial truck professionals improve productivity and profitability. For more information, visit the company's website at mitchell1.com.

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16067 Babcock Street | San Diego, CA 92127

[phone]www.Mitchell1.com