Alliant Energy Corporation selected Oracle Utilities Customer Care and Billing to improve operational efficiency and enhance customer billing capabilities. This project is unique in that it will consolidate two distinct customer information systems (CIS) and numerous supporting applications to a single Oracle integrated platform. Oracle Utilities Customer Care and Billing will provide Alliant Energy with a complete view of customer data helping streamline billing processes and enable more responsive customer service.

Oracle Utilities Customer Care and Billing can help the utility manage all aspects of the utility customer lifecycle including service connection, meter reading data, meter management, complex billing, payment processing and debt collection.