NICE announced that one of the investment banks will be deploying the NICE COMPASS Communication Compliance Assurance solution. By streamlining and automating its financial communication compliance processes, the NICE COMPASS solution will enable the bank to meet regulatory requirements while also reducing compliance-related workloads, costs and risks. Through its deployment of NICE COMPASS, the leading global investment bank will be able to: Ensure accurate records of trading communications, reduce workload and save money using automated system health checksfor voice trade communications and recording. Instead of requiring teams of employees to ‘walk’ the trading floor, place test calls on turrets and phone sets, and then retrieve the recordings to confirm that all systems are working as intended, the bank will now be able to centrally automate system health checks through NICE COMPASS to ensure that all systems are operational and all regulated users are being recorded. Save time, ensure compliance and reduce the risk of fines by providing evidence of compliance to regulators with automated compliance assurance reporting. With NICE COMPASS’ auto-generated reports, the bank can confidently audit and document trade communications recording compliance and provide evidence to regulators that all regulated users’ trade communications are being properly recorded, archived and retained, as well as track and manage legal holds. All information is available through a browser-based dashboard, giving compliance managers complete insight across the global enterprise. Leverage NICE COMPASS’ automated call extraction capability to adhere to strict turnaround times for addressing regulator requests, as they become broader, more frequent, and more far reaching. Compliance managers can quickly and easily find, retrieve and export large volumes of recordings for a compliance investigations. Voice recordings can be extracted in a fraction of the time, giving compliance managers ample time to review and verify data before responding to the regulator. Use automated provisioning to centrally manage moves, adds and changes, and ensure compliant recording and retention for all regulated users across the enterprise. An expanded API (Application Programming Interface) enables NICE COMPASS to automatically synchronize with the bank’s golden-source systems for up-to-date information, eliminating errors typically associated with manual data entry.