Computer Sciences Corporation announced that Vincent Ley has been promoted to vice president and general manager of CSC's Integrated Customer Solutions for its North American Public Sector (NPS) Civil Group. Ley will report to Mike Gaffney, president of CSC's North American Public Sector Civil Group, and be responsible for ensuring the highest level of quality and service of CSC's federal customer contact centers, digitization processes and service support centers, which focus on the end-to-end customer service experience encompassing a range of issues, questions and concerns.