American Water Works Co., Inc. : A Toast to the Tap: Iowa American Water Offers New Year's Resolutions for a Healthy and Sustainable 2012

January 12, 2012

Lisa Reisen

Manager, External Affairs

[e-mail]

563-468-9221

A Toast to the Tap: Iowa American Water Offers New Year's Resolutions for a Healthy and Sustainable 2012 DAVENPORT, IA (January 12, 2012) -- With as many as 36 states facing water shortages by

2013, it has never been more vital for Americans to understand the true value of a resource so many take for granted - having enjoyed lifelong, ready access to clean, reliable water at the turn of a tap. Iowa American Water has compiled a list of easy-to-adopt, water-conscious New Year's resolutions for consumers who want the health benefits of being well hydrated while ensuring that high-quality drinking water will continue to be available for future generations.

Resolution #1: Drink For Your Health

The Cornell Medical Center estimates that as many as 3 out of 4 Americans are chronically dehydrated. Even mild dehydration can lead to fatigue and loss of concentration. Water flushes
toxins from vital organs, carries nutrients to cells, and contributes to muscle health - decreasing
joint and back pain, among other benefits. The Mayo Clinic cites research from The Institute of Medicine recommending that men consume roughly 3 liters (about 13 cups) of water and women consume 2.2 liters (about 9 cups) of water per day. And tap water will help you meet that recommended amount more cheaply, safely and sustainably than bottled water (see Resolution #2).

Resolution #2: Drink Sustainably

Keep a reusable bottle of water near your desk, during workouts, or close at hand while home for frequent water breaks. Tap water is less expensive than bottled, at about a penny a gallon on average; often considered safer, since it is regulated by the U.S. EPA, with tests performed multiple times a day (while bottled water is less stringently regulated by the FDA); and more environmentally friendly, as 85% of recyclable plastic water bottles end up in the trash, according to the Container Recycling Institute, resulting in an average of 38 billion water bottles added to landfills every year.

Resolution #3: Check for Leaks

Millions of gallons of water are lost to leaks every year across the country. In fact, a single toilet leak can result in more than 100 gallons of water lost each week. To check for toilet leaks, put a few drops of food coloring in the tank, then watch for a few minutes. If the color shows up in
the bowl, there's a leak that needs to be repaired. Also look for drips or stains underneath and behind appliances such as dishwashers and washing machines. Outdoors, check for damaged
sprinkler system heads and system leaks. As a general test, check your water meter before and
PRESS RELEASE www.amwater.com

IOWA AMERICAN WATER OFFERS NEW YEAR'S RESOLUTIONS FOR A HEALTHY AND SUSTAINABLE 2012

after a two-hour period in which no water is being used. If the meter changes at all, you probably have a leak. Leak detection kits are available from Iowa American Water in a downloadable PDF file. Visit our website at www.americanwater.com/iaawand click "Customer Service" then "Wise Water Use" to download a copy of the kit or call our customer service center toll free at 1-866-641-2108.

Resolution #4: Use Water-Efficient Fixtures

Advances in plumbing technology and design have resulted in faucets, showers and toilets that use significantly less water than standard models while still delivering the rinse, spray and flush that consumers expect. Look for the EPA's WaterSenselabel at leading retailers. If one in every
10 American homes upgraded a full bathroom with WaterSense labeled fixtures, combined savings would represent about 74 billion gallons of water per year!

Resolution #5: Insulate Pipes

Take steps to prevent water loss and water damage from frozen and burst pipes. Search for pipes that are not insulated or that pass through unheated spaces such as crawlspaces, basements or
garages. Wrap them with pre-molded foam rubber sleeves or fiberglass insulation, both of which are available at hardware stores. Consider wrapping pipes with electric heating tape, but follow manufacturer's instructions carefully, and purchase heat tape with a built-in thermostat that only turns on heat when needed. Seal cracks and holes in outside walls and foundations with caulking to keep cold wind from pipes. In addition, wrap your water heater in an insulation blanket.
Nearly 15 percent of an average home-energy bill goes to heating water.

About Iowa American Water

Iowa American Water, a wholly owned subsidiary of American Water (NYSE: AWK), is the largest investor-owned water utility in the state, providing high-quality and reliable water
services to approximately 200,000 people. Founded in 1886, American Water is the largest
investor-owned U.S. water and wastewater utility company. With headquarters in Voorhees, N.J., the company employs more than 7,000 dedicated professionals who provide drinking water, wastewater and other related services to approximately 16 million people in 35 states, as well as Ontario and Manitoba, Canada. More information can be found by visiting www.amwater.com.
###
PRESS RELEASE www.amwater.com