The Dow Jones Sustainability World Index comprises global sustainability leaders as identified by
"Inclusion on the
Industry-leading operational reliability
- American leads the industry in on-time departures year-to-date and major
- Based on a sampling of approximately 3 million customer surveys, American's Likelihood to Recommend (LTR) score - a key satisfaction indicator - reached a record high in 2022.
Investing in team members
- In 2023, the airline reached a four-year agreement with its pilots, represented by the
- American received a score of 100 on the
Enhancing our sustainability efforts
- American led the industry by setting the first 2035 carbon intensity target validated by the Science Based Targets initiative.
- More recently, American entered into an innovative offtake agreement for an advanced form of sustainable aviation fuel (SAF) to be produced by
- American also signed on as the inaugural customer of Graphyte, a carbon removal startup backed by
The full results and list of Index constituents are available online.
American's 2022 Sustainability Report provides updates on the company's strategy and progress on key issues over the past year. It affirms American's focus on the sustainability issues most important to its business and stakeholders, including climate change, customer and team member safety, team member professional development and customer service.
More information on American's sustainability strategy is available at aa.com/esg.
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Cautionary statement regarding forward-looking statements and information
Certain of the statements contained in this release should be considered forward-looking statements within the meaning of the Securities Act of 1933, as amended, the Securities Exchange Act of 1934, as amended, and the Private Securities Litigation Reform Act of 1995. These forward-looking statements may be identified by words such as "may," "will," "expect," "intend," "anticipate," "believe," "estimate," "plan," "project," "could," "should," "would," "continue," "seek," "target," "guidance," "outlook," "if current trends continue," "optimistic," "forecast" and other similar words. Such statements include, but are not limited to, statements about the company's plans, objectives, expectations, intentions, estimates and strategies for the future, and other statements that are not historical facts. These forward-looking statements are based on the company's current objectives, beliefs and expectations, and they are subject to significant risks and uncertainties that may cause actual results and financial position and timing of certain events to differ materially from the information in the forward-looking statements. These risks and uncertainties include, but are not limited to, those set forth herein as well as in the company's Quarterly Report on Form 10-Q for the quarter ended
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