Xiao-I Corporation announced that it signed a major contract with a prominent international insurance provider to utilize Xiao-I's advanced AI solutions to enhance operational efficiencies within the insurance sector. The insurance industry faces numerous challenges impacting customer service and operational efficiency, such as managing multilingual support, handling high volumes of inquiries, ensuring data privacy, and providing personalized 24/7 support. Addressing these issues is crucial for improving customer satisfaction and optimizing operations.

Xiao-I's three AI products: Smart Outbound Call, AI Chatbot and Intelligent Knowledge Management, are designed to tackle these challenges and transform the customer service landscape for the insurance provider. The Smart Outbound Call solution automates outbound communication tasks. It replaces traditional human agents with efficient chatbots capable of handling customer business scenarios, collecting results, and providing insightful analysis and visualization.

Built on the robust foundation of Xiao-I's Hua Zang Large Language Model, Xiao-I's AI Chatbot is a multichannel, multimodal, and multimedia intelligent conversational AI platform, and it is designed to support the AI-driven transformation of various organizations within the insurance sector and beyond. The Intelligent Knowledge Management system offers a unified and intelligent approach to knowledge management and application services across the entire group.