In March, the IDC MarketScape Worldwide Digital Adoption Platforms 2024 report named
“As a pioneer that helped define the Digital Adoption Platform space,
“With a TAM of
Recently TechTarget identified the top 6 change management applications, and
WalkMe’s financial growth has marked a transformative year, as it emerged a profitable company with revamped processes and continued operational improvements in 2023. The company is experiencing the benefits of investments in its Federal business, Partner ecosystem, Enterprise grade product, and DAP customer base.
Other momentum markers include:
- FedRAMP Certification:
WalkMe became the first and only DAP vendor to attain FedRAMP certification, positioning it to tap into growing public sector demand. - Advanced AI Solutions: With WalkMe’s successful launch of WalkMe Discovery and Shadow AI, built on the company’s strong AI foundations, the company addresses emerging enterprise needs and helps customers successfully harness new technology while minimizing risk.
- Workflow Accelerators Launch: WalkMe’s new Workflow Accelerators empower enterprises to swiftly optimize critical business workflows across their technology stack. By leveraging best practices from 7 billion annual user interactions, these pre-built solutions eliminate friction, boost adoption, and accelerate time-to-value, enabling customers to realize the full potential of their digital transformation investments.
Thought Leadership & Category Research : As the clear category leader,WalkMe continually invests in research and thought leadership. Recent examples include the annual State of Digital Adoption 2024 (SoDA) report and Everest Group’s Evolving with AI: The Rise of Next-Generation Digital Adoption Platforms (DAPs). Notably, the number of SoDA report downloads has already doubled the number of total downloads of last year’s report.- AWS Marketplace Availability:
WalkMe has expanded its reach by making its Digital Adoption Platform available on theAWS Marketplace . This move simplifies procurement, expedites deployment, and allows customers to leverage their existing AWS account credits. - Enhanced Customer Experience:
WalkMe introduced new internal technology and processes, resulting in a 95% improvement in response time and a 70% reduction in resolution time. It also opened a new customer support center inBangalore, India to serve customers with optimal follow-the-sun support. - Expanded Customer Success Team: Strengthening the Customer Success team under the leadership of
Sunil Nagdev , new Chief Customer Officer,WalkMe is driving outcome-based engagements to prove the value of its DAP solution. - Flexible Pricing Model:
WalkMe introduced a flexible, segmented pricing model to better cater to customers’ needs and provide a more structured path to digital adoption success. - Strengthened Partner Ecosystem: Expanding its global partner ecosystem,
WalkMe is collaborating with industry leaders such as Deloitte, Accenture, and AWS to deliver enhanced value to their shared customers. WalkMe Community : Membership in theWalkMe Community has grown 400% in the past year and now has over 5,000 members.
Realize is where changemakers meet. WalkMe’s exciting annual event engages customers and partners, demonstrating what
Register for Realize today!
“At WalkMe, we know all about being innovators and changemakers. That’s why we’re bringing together changemakers across enterprises to learn more about differentiating work and productivity through AI innovation.
This year’s Realize will be a cohesive, personalized experience for attendees through a hybrid model of both virtual and in-person elements for different audiences over weeks rather than just one day. The theme for Realize 2024 is “where changemakers meet.”
About
Special Note Regarding Forward-Looking Statements:
This press release contains forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. We intend such forward-looking statements to be covered by the safe harbor provisions for forward-looking statements contained in Section 27A of the Securities Act of 1933, as amended and Section 21E of the Securities Exchange Act of 1934, as amended. All statements contained in this press release other than statements of historical fact are forward-looking statements. The words “believe,” “may,” “will,” “estimate,” “potential,” “continue,” “anticipate,” “intend,” “expect,” “could,” “would,” “project,” “plan,” “target,” and similar expressions are intended to identify forward-looking statements, though not all forward-looking statements use these words or expressions. These forward-looking statements are subject to risks, uncertainties and assumptions, some of which are beyond our control. In addition, these forward-looking statements reflect our current views with respect to future events and are not a guarantee of future performance. Actual outcomes may differ materially from the information contained in the forward-looking statements as a result of a number of factors, including, without limitation, the following: our ability to manage our growth effectively, sustain our historical growth rate in the future or achieve or maintain profitability; the impact of the COVID-19 pandemic or adverse macro-economic changes on our business, financial condition and results of operations; the growth and expansion of the markets for our offerings and our ability to adapt and respond effectively to evolving market conditions; our estimates of, and future expectations regarding, our market opportunity; our ability to keep pace with technological and competitive developments and develop or otherwise introduce new products and solutions and enhancements to our existing offerings; our ability to maintain the interoperability of our offerings across devices, operating systems and third-party applications and to maintain and expand our relationships with third-party technology partners; the effects of increased competition in our target markets and our ability to compete effectively; our ability to attract and retain new customers and to expand within our existing customer base; the success of our sales and marketing operations, including our ability to realize efficiencies and reduce customer acquisition costs; the percentage of our remaining performance obligations that we expect to recognize as revenue; our ability to meet the service-level commitments under our customer agreements and the effects on our business if we are unable to do so; our relationships with, and dependence on, various third-party service providers; our dependence on our management team and other key employees; our ability to maintain and enhance awareness of our brand; our ability to offer high quality customer support; our ability to effectively develop and expand our marketing and sales capabilities; our ability to maintain the sales prices of our offerings and the effects of pricing fluctuations; the sustainability of, and fluctuations in, our gross margin; risks related to our international operations and our ability to expand our international business operations; the effects of currency exchange rate fluctuations on our results of operations; challenges and risks related to our sales to government entities; our ability to consummate acquisitions at our historical rate and at acceptable prices, to enter into other strategic transactions and relationships, and to manage the risks related to these transactions and arrangements; our ability to protect our proprietary technology, or to obtain, maintain, protect and enforce sufficiently broad intellectual property rights therein; our ability to maintain the security and availability of our platform, products and solutions; our ability to comply with current and future legislation and governmental regulations to which we are subject or may become subject in the future; changes in applicable tax law, the stability of effective tax rates and adverse outcomes resulting from examination of our income or other tax returns; risks related to political, economic and security conditions in
Media Contact:
press@walkme.com
Investor Contact:
investors@walkme.com
Source:
2024 GlobeNewswire, Inc., source