Upland Software Announces New Release for Filebound its Workflow Automation Solution
January 09, 2018 at 09:00 am EST
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Upland Software, Inc. announced a new release for FileBound, its workflow automation solution. The latest release focuses on content availability, performance and reliability, security, and enhances the day-to-day interaction between FileBound and an organization's everyday line-of-business applications. The latest release features innovative technology that bridges the FileBound platform to a company's critical business applications, such as Salesforce CRM, Microsoft Dynamics GP, and Skyward School Management Software. By intelligently anticipating and delivering content that complements users' needs, FileBound saves valuable time spent on manual search and retrieval. The new capability provides FileBound administrators with more control over notifications and exports through process and data collection improvements. Enhanced business automation by transforming traditional PDFs into clickable, html-based forms in seconds. More efficient routing of workflow assignments by collecting pertinent details via online, fillable forms with conditional capabilities. Improved flexibility and enforcement of security and content control through more granular security and permission controls. Improved user adoption and understanding across the organization via context-sensitive help documentation.
Upland Software, Inc. provides cloud-based software applications. The Company's applications enable its customers to drive digital transformation in various business functions, including marketing, sales, contact center, knowledge management, project management, information technology, business operations, and human resources and legal. Its applications interact with consumers across multiple channels to acquire new customers, drive product and service utilization, and resolve issues. It offers applications that help organizations optimize their sales opportunities and account management processes, coordinate proposal and reference activities, collaborate on the creation and publication of digital content and gain increased control over key sales and marketing workflows, activities and budgets. It offers applications that improve customer experience and reduce call volume and cycle times through customer self-service products and voice of the customer (VoC) technology.