Teleperformance announced the launch of its global digital consulting arm, TP Infinity, designed to deliver a holistic approach to building stronger brands through enhanced customer experience (CX). TP Infinity seeks to address the growing client demand for an integrated approach to CX transformation in today?s experience-led economy. Its comprehensive portfolio spans consulting, technology, data analytics, design and creative services, combining Teleperformance?s growing, global digital CX and transformation services with three independent digital companies integrated through Teleperformance?s recent acquisition of Majorel.

These include: IST Networks, a CX technology reseller, system integrator and managed service provider based in Egypt, with operations in Saudi Arabia, UAE and broader EMEA; Findasense, a digital marketing agency based in Spain, with operations in Mexico, Colombia and rest of Latin America; and Junokai, a CX consulting firm based in Germany. TP Infinity team members will support their own clients and work seamlessly in partnership with Teleperformance teams and their clients to enable faster, more efficient and improved business processes that deliver enhanced experiences for customers. TP Infinity is comprised of a diverse team of more than 650 strategists, data lovers, tech enthusiasts, creative masterminds and operations gurus operating in 15 countries across North America, South America, Europe, and Asia who are united by a common purpose: to push the boundaries of CX.