SoundHound AI, Inc. and Jersey Mike?s Subs announced that they are working together to give customers the ability to place phone orders for pick-up via a voice AI ordering system. Optimized for natural human speech, Jersey Mike?s customers won?t have to modify their language or interact awkwardly with the software ? they can just speak naturally as they would to another person.

Initially live at 50 locations, SoundHound?s voice technology has been trained on the entirety of Jersey Mike?s menu ? from the 17 Mike?s Famous Philly through to the 9 Club Supreme ? and uses advanced AI to recognize items instantly as customers are talking, allowing the system to take food and drink orders effortlessly and with greater accuracy.

As well as taking orders, SoundHound?s sophisticated technology answers a broad range of menu questions (e.g., about specials and promotions), and even provides information about opening times, parking, allergens, and many more FAQs. The AI answers 100% of calls and can even take multiple orders at once. Significantly, this frees up Jersey Mike?s employees to focus on making delicious food and giving great service to in-store customers.