Shake Shack Inc. announced that it has appointed Stephanie Sentell to the role of Chief Operations Officer, effective July 1, 2024. Stephanie is a seasoned restaurant executive and most recently served as Senior Vice President of Company Operations at Inspire Brands, where she oversaw the operations of more than 1,100 company-owned Arby?s restaurants and led 22,000 restaurant team members across the United States. As a skilled executive with 23 years of experience in the restaurant industry, Stephanie has an impressive track record of driving profitability, managing high-performance teams, and spearheading operational innovations.

Stephanie has spent over 11 years at Inspire Brands and Arby?s, most recently as SVP of Company Operations, managing a $1.5 billion business. Earlier in her career, Stephanie spent over 11 years at Dairy Queen as the Director of Marketing and a franchise owner. As Shake Shack?s new Chief Operations Officer, Stephanie will oversee all company-operated domestic Shacks, including over 12,000 team members.

She will report to Rob Lynch, Shake Shack?s CEO and work closely with the current senior executive leadership team.