Schindler : Corporate Responsibility Report 2020

Corporate

Responsibility

Report 2020

HIGHLIGHTS

PAVING THE WAY

INTRODUCTION

ROADMAP 2022

OUR REPORTING AREAS : ENVIRONMENT I SOCIETY I GOVERNANCE

APPENDIX

02

Contents

Highlights 2020	Paving the way	Introduction	Roadmap 2022	Our reporting areas	Appendix
From eco-friendly	A conversation	Setting the scene: an	Global trends	How we manage	How we report
modernization to	with our Chairman	external perspective	13	sustainability	41
digitally connected	and our CEO	08		15
units	04		Priorities and		Statement of the
03		About Schindler	goals 2018 -2022	Environment	external assurer
		10	14	16	42
		A forward-looking		Society	GRI Content Index
		perspective		27	43
		11
				Governance	SASB metrics
				36	48
					References
					49

GRI: Global Reporting Initiative

SASB: Sustainability Accounting Standards Boards

HIGHLIGHTS		PAVING THE WAY		INTRODUCTION		ROADMAP 2022		OUR REPORTING AREAS : ENVIRONMENT I SOCIETY I GOVERNANCE		APPENDIX

Highlights 2020

0 3

Eco-friendly modernization

Our latest modernization solution, Schindler InTruss, enables the upgrading of escalators and moving walks without the need to change the supporting structure (the truss). This means existing escalators and moving walks can be fitted with the latest energy-efficient technology, providing lower energy consumption and better passenger comfort and safety.

See page 23

We are disclosing sector-specific SASB metrics for the first time.

See page 48

Simplifying building traffic planning

Schindler played a decisive role within ISO in setting the first modern global standard for the planning and selecting of elevators in buildings. Our simulation-based methodology has been recognized by the global norm ISO 8100-32:2020, confirming our leading role in reliable traffic planning.

See website

Boosting hygiene

We brought to market our eight Schindler CleanMobility solutions to support mobility in a post-crisis world marked by a heightened focus on hygiene. This new range includes touchless, saniti- zation, and physical distancing innovations that boost hygiene and safety in elevators, on escalators, and on moving walks.

See website

All our major Indian sites are certified by the Indian Green Building Council

The garden pavilion

at the vast

Schindler campus

and factory in Pune

A holistic data solution for green buildings

BuildingMinds, our Berlin-basedstart-up, launched its platform providing advanced analytics and easy-to-use dashboards to define net-zero strategies in the real estate sector.

See page 24

100%

of Schindler employees completed at least one Code of Conduct training.

See page 38

Data	Scalable	Open by
ownership	insights	design

Risk Advanced perspective analytics

We joined the

UN Global Compact and are committed to its 10 universal principles

See website

Safe installations

Our robotic system Schindler R.I.S.E - the world's first self-climbing, autonomous robotic system able to conduct installation work in an elevator shaft

• is now operational, making elevator installations in tall buildings faster, more accurate, and safer for our employees.

See website

90%

of our Shanghai escalator assembly plant energy consumption was generated from solar panels on-site.

Technical/safety training delivered (hours)

1529 829

See page 31

Carbon Disclosure Project Rating 2020

A-

We support

Schindler is among the top 4% in our industry (2019: Silver rating)

People moved each day on digitally connected units:

200

million

See page 23

SCHINDLER CORPORATE RESPONSIBILITY REPORT 2020

HIGHLIGHTS

PAVING THE WAY

INTRODUCTION

ROADMAP 2022

OUR REPORTING AREAS : ENVIRONMENT I SOCIETY I GOVERNANCE

APPENDIX

04

Paving the way

1. conversation with our Chairman and our CEO

"We at Schindler aim to seize the climate crisis challenge, and do our part

for our planet, society, and our business."

Silvio Napoli, Chairman Executive Chairman of the Board of Directors, Chairman of the Supervisory and Strategy Committee and of the Nomination Committee since 2017.

Thomas Oetterli, CEO

CEO since 2016, member of the Group Executive Committee since 2010.

SCHINDLER CORPORATE RESPONSIBILITY REPORT 2020

HIGHLIGHTS		PAVING THE WAY		INTRODUCTION		ROADMAP 2022		OUR REPORTING AREAS : ENVIRONMENT I SOCIETY I GOVERNANCE		APPENDIX

Paving the way

0 5

Schindler Chairman Silvio Napoli and CEO Thomas Oetterli discuss major and the most urgent sustainability challenges - urbanization, the climate crisis, and an aging global population

• with engeability founder and Managing Director Barbara Dubach.

Which global trends are influencing Schindler's strategy and performance the most?

Silvio Napoli, Chairman: The megatrends that mainly influence our business are urbanization, an aging popula- tion, and the climate crisis that has been leading to the industrial revolution 5.0. Urban land is a limited resource and cities will continue to grow vertically. At the same time, people are aging and need to be assisted in being transported within those cities. Both increase the demand for vertical mobility solutions. The climate crisis will affect the way we live. We need to seize the challenge and do our part for our planet, society, and our business.

What is the significance of sustainability for Schindler's business success and how do you integrate the topic in your daily business?

Thomas Oetterli, CEO: Buildings and construction account for as much as 38% of global CO2 emissions, with 80% of all buildings in 2050 already existing today. Our customers are looking for climate-neutral building infrastructure and modernizing solutions. With our range of digital services and energy-efficient equipment, we enable this transformation.

Where do you see the biggest innovation potentials and market opportunities for Schindler to generate significant additional revenue?

T.O.: Schindler is much more than a manufacturer of elevators, escalators, and moving walks. Our products and services not only move people safely and sustainably in and across urban areas, but also minimize waiting time for elevators, for example, and optimize equipment use.

S.N.: Today, with new technology, we can capture energy generated by elevators and send it back into the network. We can also connect an elevator ride with public transpor- tation. We are co-creating new, passenger-centric solutions with partners from science, the construction and facility management industries. For example, we work with EPFL in Switzerland on testing new materials and business models.

"We are co-creating

new, sustainable,

passenger-centric solutions

with our partners in

science, facility

management, and the construction industry."

Silvio Napoli

Chairman

SCHINDLER CORPORATE RESPONSIBILITY REPORT 2020