Paycom Software, Inc. announced updated data entry and task figures to its usage management analytics tool, Direct Data Exchange (DDX), based on the latest findings by professional services firm Ernst & Young (EY). EY found the average cost of a single manual data entry made by an HR professional increased from an average of $4.39 to $4.51, and is reflected in Paycom’s industry-first product. DDX, a comprehensive management analytics tool, gives employers insights into efficiencies gained through employee usage of HR technology and provides a real-time return on investment on that usage based on EY’s research. When Paycom released DDX in early 2019, in-system ROI calculations were based on a late-2018 EY study. EY’s findings were recently updated by applying appropriate inflation factors to survey data, resulting in an uptick in the cost of manual data entry. EY also concluded the average cost per HR task, which includes categories such as onboarding, benefits enrollment and time management, is $13.51, including $13.08 in labor. The cost per data entry of each of these tasks varies and can reach as much as $18.96. Additionally, according to EY’s research, the cost per HR task increased across every category of HR data, such as recruiting, expense management and training. Paycom’s DDX automatically calculates these costs for clients so they can, in turn, drive employee usage of Paycom’s Employee Self-Service technology. With the launch of DDX, Paycom became the first in the human capital management industry to provide a tool that assists employers in determining what appropriate employee usage of HR technology looks like and how to measure it. DDX allows Paycom’s clients to estimate ROI to encourage employee usage of Paycom technology at their companies.