Fashion Retailer Will Use Oracle to Personalize the Customer
Experience
Redwood Shores, Calif. - Jan. 10, 2012
American Apparel will use the Oracle applications to deliver
a personalized customer experience across all channels and
touchpoints, including the web, contact center, mobile
devices, social media and in stores.
American Apparel selected Oracle because it required a
scalable, reliable platform with the ability to personalize
offers, cross-sell merchandise and extend the commerce
environment to meet specific requirements.
The implementation is part of a larger business strategy in
which the retailer will grow revenue, reduce inventory costs
and extend its commerce and merchandising operations
worldwide.
as its implementation and integration partner. Object Edge is
a Gold level member in Oracle PartnerNetwork (OPN). Object
Edge draws on its expertise in delivering flexible, highly
scalable, multi-channel solutions around the globe for both
enterprise and high-growth clients.
Supporting Quotes
"American Apparel has a large, talented ecommerce team and we
needed a platform and tools to fit our growth and customer
service needs," said Stacey Shulman, CIO, American Apparel.
"Oracle ATG Commerce solutions provide us a scalable platform
with the flexibility and intelligence to personalize our
offerings and drive our online growth."
"Oracle solutions will enable American Apparel to create a
strategic advantage across channels and international
markets," said Mike Webster, senior vice president and
general manager, Oracle Retail. "The Oracle ATG Commerce
platform is ideally suited to optimizing operations and
personalizing the customer experience at every touchpoint."
"We are very excited by American Apparel's vision for a
seamless retail solution enabling a consistent, multi-channel
customer experience," said Jags Krishnamurthy, COO, Object
Edge. "Combining American Apparel's global growth initiative
with a technology solution that supports it should prove an
interesting and compelling model. One that could very well
define the future of retail commerce."
Supporting Resources
About Oracle Retail
Oracle provides retailers with a complete, open and
integrated suite of business applications, server and storage
solutions that are engineered to work together to optimize
every aspect of their business. 20 of the top 20 retailers
worldwide - including fashion, hardlines, grocery and
specialty retailers - use Oracle solutions to drive
performance, deliver critical insights and fuel growth across
traditional, mobile and commerce channels. For more
information, visit our Web site at
About Oracle
Oracle engineers hardware and software to work together in
the cloud and in your data center. For more information about
Oracle (NASDAQ:ORCL), visit .
Trademarks
Oracle and Java are registered trademarks of Oracle and/or
its affiliates. Other names may be trademarks of their
respective owners.
Contact Info
Greg Lunsford
Oracle
+1.650.506.6523
greg.lunsford@oracle.com
|
Mary Ellen Amodeo
Amodeo Associates
+1.612.963.5797
mamodeo@amodeoassociates.com |
distribué par![](http://docs.noodls.com/logo.asp?tnoodlid=12703947&tsourceid=24565) | Ce noodl a été diffusé par Oracle Corporation et initialement mise en ligne sur le site http://www.oracle.com. La version originale est disponible ici. Ce noodl a été distribué par noodls dans son format d'origine et sans modification sur 2012-01-10 14:12:45 PM et restera accessible depuis ce lien permanent. Cette annonce est protégée par les règles du droit d'auteur et toute autre loi applicable, et son propriétaire est seul responsable de sa véracité et de son originalité. |