One Point One Solutions Limited announced that it has secured a strategic client win with a pioneering medical device company based in Tampa, Florida. The brand specializes in home electrical stimulation devices, bracing, and accessories for pain management and physical rehabilitation. In response to the growing demand for its innovative products and services, the brand has partnered with One Point One Solutions to provide comprehensive contact center services and leverage its strong capabilities for accounts receivables.

Specialists will interact with insurance companies via portal and over the telephone to secure payment on receivables. Under the terms of the agreement, One Point One Solutions will commence with range of services like collecting outstanding balances by reviewing incoming correspondence and aging reports, interacting with insurance carrier companies over the telephone, portal, and/or email to resolve issues on accounts, forwarding accounts for adjustments/write-offs and inactivation with appropriate supporting documentation, placing accounts on hold pursuant to information received to avoid any future loss among others as required.