Diversity, equity, and inclusion: How NRC Health is here to support you
January 24, 2022 at 10:24 am EST
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Diversity, equity, and inclusion (DEI) is paramount to Human Understanding-and never has it been more important. More than just an initiative in the healthcare industry, it must be considered an imperative. Truly knowing and understanding your customers is essential to delivering on the promise of Human Understanding, and NRC Health's solutions will help you gain the insight you need to know the story behind each person you serve.
Over the past year, NRC Health has introduced several updates to our Real-time Feedback solution to provide additional DE&I insights:
In July 2021, NRC Health expanded values for Race and Gender filters. We also introduced smaller segments to our adult age bands for more flexibility.
In September 2021, NRC Health added a new view to the Response Rate report to show how response rates differ across select demographics in a table view.
In December 2021, NRC Health introduced a new report, Scores by . This new report allows your organization to view scores by Age Group, Gender, Language, or Race.
NRC Health is here to support you on the journey. If you would like to learn more, reach out to your Customer Success Team.
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NRC - National Research Corporation published this content on 24 January 2022 and is solely responsible for the information contained therein. Distributed by Public, unedited and unaltered, on 24 January 2022 15:23:01 UTC.
National Research Corporation, doing business as NRC Health, is a provider of analytics and insights that facilitate measurement and improvement of the patient and employee experience while also increasing patient engagement and customer loyalty for healthcare organizations in the United States. Its digital solutions consist of three primary solution categories: Marketing, Reputation and Experience. Its Marketing solutions are subscription-based services that allow for improved tracking of awareness, perception, and consistency of healthcare brands; real-time assessment of competitive differentiators, and enhanced segmentation tools to evaluate the needs, wants, and behaviors of communities through real-time competitive assessments and enhanced segmentation tools. The Company's Experience solutions are provided on a subscription basis via a cross-continuum multi-mode digital platform. Its Reputation solutions allow healthcare organizations to share a picture of their organization.
NATIONAL RESEARCH CORPORATION 
