There’s Still Time: Heating Assistance and Bill Help Programs Remain Available for Income-Qualified Customers in Massachusetts

WALTHAM, MA - As sub-freezing temperatures take hold, National Grid is reminding our Massachusetts customers to take advantage of energy programs that can help them pay and manage their energy bills.

The Low Income Home Energy Assistance Program (LIHEAP), commonly referred to as Fuel Assistance, provides eligible households with help in paying a portion of winter heating bills. Enrollment for LIHEAP is free and open through April 30, 2022 and covers energy usage from November 1, 2021 to April 30, 2022.

LIHEAP is open to both homeowners and renters including households whose cost of heat is included in rent, and eligibility is based on household size and the gross annual income of every household member18 years of age or older. Household income cannot exceed 60% of estimated state median income. This program provides assistance through a fixed benefit amount for the cost of the primary source of heat, which includes, but is not limited to: electricity, oil, natural gas, propane, kerosene, wood and coal.

To apply for LIHEAP:

• Apply online at https://toapply.org/MassLIHEAP
• Visit and apply at an agency in your area.

For more information concerning LIHEAP:

• Visit https://www.mass.gov/service-details/learn-about-low-income-home-energy-assistance-program-liheap.
• Customers may also call the Cold Relief Heatline at [phone].

Along with LIHEAP, several bill help options and payment plans are available for our customers in need of assistance. Customers may enroll in programs such as the Budget Billing Plan, which spreads monthly payments out more evenly throughout the year to offset periods of high energy usage. Additional payment options are also available, and we encourage our Massachusetts customers to learn more by visiting www.ngrid.com/billhelp.

National Grid also provides a long list of energy efficiency tips that can help save on your monthly bill at ngrid.com/ee-tips.

Here are a few examples:

• Revisit your thermostat settings to make sure they're changing with the weather and your schedule.
• ENERGY STAR® certified LED light bulbs can help you save every day at home because they use 90 percent less energy and last 13 times longer than traditional bulbs.
• Lower your water heater setting to 120°F to save energy and prevent scalding
• Smart power strips can help you control the amount of energy your electronics use. If you don't have one, unplug the electronics you aren't using.