Lazydays RV Names Linda Stephens VP of Customer Experience
January 10, 2019 at 03:30 pm EST
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Lazydays RV has named Linda Stephens Vice President of Customer Experience effective immediately. Ms. Stephens will continue to report to William P. Murnane, Lazydays' Chairman and CEO. This newly created position will be responsible for measuring, evaluating and enhancing the customer experience across the entire network of Lazydays dealership and service center operations. The Customer Experience team will work closely with operating managers to assess the effectiveness of processes and procedures and to make improvements that maximize the value of the Lazydays experience for its customers. Prior to this appointment, Ms. Stephens was Vice President of Lazydays' Accessories and Rentals business units, which included Lazydays Parts and Accessories stores at all locations, Lazydays Rental operations and Lazydays Tampa Camping Resort operations.
Lazydays Holdings, Inc. is a holding company. The Company operates recreational vehicle (RV) dealerships and offers a portfolio of products and services for RV owners and outdoor enthusiasts. The Company provides a spectrum of RV products: new and pre-owned RV sales, RV-parts and service, financing and insurance products, third-party protection plans, after-market parts and accessories, and RV camping facilities. It provides these offerings through its Lazydays branded dealerships. It operates approximately 24 Lazydays dealership and service locations across 15 states. Its RV brands include Forest River, Thor, and East to West, among others. It also has dealerships located at the Villages, Florida; Tucson and Phoenix, Arizona; Minneapolis, Minnesota; Knoxville, Nashville and Maryville, Tennessee; Loveland and Denver, Colorado; Elkhart and Burns Harbor, Indiana; Portland, Oregon; Vancouver, Washington, and Milwaukee, Wisconsin. It also has a service center location near Houston, Texas.