“ibex has a long history of CX innovation and deep experience partnering with some of the world’s most iconic brands to deliver next-gen, personalized, and differentiated customer experiences,” said
The ibex CX Leadership Awards shine a light on the individuals and organizations demonstrating industry leadership, technological innovation, and the ability to rapidly respond to evolving market forces. Honorees excel in enabling seamless customer engagement, creating extraordinary customer experiences, and optimizing the customer journey.
About ibex
ibex delivers innovative business process outsourcing (BPO), smart digital marketing, online acquisition technology, and end-to-end customer engagement solutions to help companies acquire, engage, and retain valuable customers. Today, ibex operates a global CX delivery center model consisting of 31 operations facilities around the world, while deploying next-generation technology to drive superior customer experiences for many of the world’s leading companies across retail, e-commerce, healthcare, fintech, utilities and logistics.
ibex leverages its diverse global team of over 30,000 employees together with industry-leading technology, including its AI-powered Wave iX solutions suite, to manage nearly 200 million critical customer interactions, adding over
Media Contact:
ibex
Daniel.Burris@ibex.co
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ibex Launches 3rd Annual CX Leadership Awards
Program celebrates pioneers in CX innovation and execution
2024 GlobeNewswire, Inc., source