JCB Southeast Asia Appoints DKSH as New Thailand Partner
October 13, 2016 at 01:11 pm EDT
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DKSH will support JCB in providing unrivalled business solutions across the construction, quarrying, mining, government and agricultural segments in Thailand. The new partnership will carry a wide range of high-quality and robust construction machinery, including Backhoe Loaders, Tracked Excavators, Compact Excavators, Skid Steer Loaders, Telescopic Handlers, Wheel Loading Shovels and Compactors. DKSH will provide world-class solutions to JCB's Thailand customers, due to their unrivalled experience in the construction market, and their demonstrated capabilities in after-sales services and maintenance. The new dealership's chief base will be in Wangnoi, with additional branches in Suratthani, Khon Kaen and Lampang. The collaboration between JCB and DKSH will provide customers with a wide-reaching and extensive customer service package. This includes a range of technologically-focused Service Management Tools, one being GPS tracking to determine when a job has been opened or finished at a customer's site. The tools can also provide location tracking and allow DKSH to calculate their response rate after every case has been closed.
DKSH Holding AG is a Switzerland-based company that provides market expansion services. The Companyâs business activities are divided into four business units: Consumer Goods, Healthcare, Performance Materials, and Technology. The Consumer Goods business unit focuses on fast moving consumer goods, food services, luxury and lifestyle products in Asia. The Healthcare business unit provides market expansion services for healthcare companies seeking to grow their business in Asia. The Performance Materials business unit offers instant access to raw materials around the world, serving the chemical, pharmaceutical, food, beverage and personal care industries. The Technology business unit offers its customers a range of technologies from European, American and Asian manufacturers with a focus on advanced machinery for industry and construction, analytical and scientific instruments, components and consumables. The Company is the parent company of DKSH Group and operates numerous subsidiaries.
DKSH HOLDING AG 
