Item 1.01. Entry into a Material Definitive Agreement.

On January 13, 2021, CSG Systems International, Inc. ("CSG" or "the Company") announced that Kenneth M. Kennedy had been promoted to CSG's Chief Operating Officer and President - Revenue Management and Digital Monetization, effective January 1, 2021. The text set forth in Item 5.02 below regarding the amendment to Mr. Kennedy's employment agreement is incorporated into this section by reference.

Item 5.02. Departure of Directors or Certain Officers; Election of Directors;


           Appointment of Certain Officers; Compensatory Arrangements of Certain
           Officers.




Kenneth M. Kennedy

Effective January 1, 2021, CSG's Board of Directors (the "Board") elected Kenneth M. Kennedy, CSG's current Executive Vice President, President of Technology and Product to CSG's Chief Operating Officer (COO) and President - Revenue Management and Digital Monetization.

Mr. Kennedy, 51, joined CSG in 2006 and has dedicated the last 15 years of his career at CSG to leading the company's product management, engineering, and platform operations across CSG's solutions portfolio. Prior to joining CSG, Mr. Kennedy was one of the original founders of Telution, serving as Vice President of Software Development and Professional Services. He also worked at Andersen Consulting where he developed distributed software solutions for the manufacturing, financial services, and communications industries.

In conjunction with his change in responsibilities, CSG and Mr. Kennedy agreed to the following:

• Effective January 1, 2021, Mr. Kennedy's base salary will be $475,000 per


      year.

• Mr. Kennedy shall have the opportunity to earn an incentive bonus of one


      hundred percent (100%) of his base salary if the agreed upon objectives for
      the calendar year are fully achieved.

• Mr. Kennedy was also granted a one-time restricted stock award of


      approximately 28,000 shares of Performance-Based Restricted Stock and
      approximately 19,000 shares of Time-Based Restricted Stock.

A copy of the amendment to Mr. Kennedy's Employment Agreement dated January 1, 2021 is attached hereto as Exhibit 10.53C, and herby incorporated by reference.

Mr. Kennedy does not have any family relationships with any executive officer or director of CSG or its affiliates. He is not a party to

any transaction requiring disclosure under Item 404(a) of Regulation S-K.

A copy of the press release announcing Mr. Kennedy's promotion is attached to this Form 8-K as Exhibit 99.1 and hereby incorporated by reference.

Item 9.01 Financial Statements and Exhibits.




(d) Exhibits



         10.53C   Amendment No. 3 to Employment Agreement with Kenneth M.
                Kennedy dated January 1, 2021
         99.1     Press release of CSG Systems International, Inc. dated January
                13, 2021
         104    Cover Page Interactive Data File (embedded within the Inline
                XBRL document)





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