CONVERGYS CORP 
By Convergys Newsroom
January 23, 2014
(Cincinnati & Jacksonville, North Carolina; January 23, 2014) Convergys Corporation (NYSE: CVG), a global leader in customer management, is hosting a veterans open house for its contact center in Jacksonville, North Carolina.
Although everyone is welcomed to visit our open house, this event is targeted to veterans and military spouses. In 2013, Orlando hired over 170 veterans and military spouses.
Interested candidates are invited to attend the career fair on Tuesday, January 28, from 10:00 a.m. to 2:00 p.m. at Convergys, 4329 Western Boulevard Jacksonville, NC 28546. Candidates may also apply online at http://careers.convergys.com.
New employees will provide customer service and problem resolution for inbound calls for a newly acquired line of business.
"Expanding business at the Convergys site in Jacksonville has enabled us to provide a new employment opportunity for area job seekers. We are looking for highly motivated individuals to handle inbound customer calls. Potential employees must have exemplary customer service skills, computer literacy, and some sales experience," said Veronica Perez, site leader for the Convergys contact center in Jacksonville. "Working at Convergys as a customer service representative may serve as a great stepping stone to a career in operations, recruitment, or training. In fact, more than 70 percent of Convergys customer service managers began their careers as agents, and we are known for the internal promotion of our employees. As we are a worldwide company with over 82,000 employees, opportunities exist around the globe, in locations such as India and the Philippines."
Convergys offers on-site employees comprehensive training, competitive wages and performance incentives, and benefits including medical and dental insurance, tuition reimbursement, 401(k), and paid and unpaid time off.
Employment with Convergys is contingent on the successful completion of a background check and drug screening.
About Convergys
As a leader in customer management for over 30 years, Convergys is uniquely focused on helping companies find new ways to enhance the value of their customer relationships and deliver consistent customer experiences across all channels and geographies. Every day, our over 82,000 employees help our clients balance the demands of increasing revenue, improving customer satisfaction, and reducing overall cost using an optimal mix of agent, technology, andanalytics solutions. Our actionable insight stems from handling billions of customer interactions annually for our clients. Visit www.convergys.com to learn more.
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(Convergys and the Convergys logo are registered trademarks of Convergys Corporation.)
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