Consolidated Communications : Readies for 2024 Atlantic Hurricane Season

Residents are reminded to take precautions and safety measures; Consolidated prepared to respond in the event of severe weather

CONROE, Texas and PORT ST. JOE, Fla. - May 30, 2024 - Consolidated Communications, Inc. (NASDAQ: CNSL), a leading broadband and business communications provider, has readied emergency preparedness protocols and disaster response plans in advance of the official start of the 2024 Atlantic hurricane season and in the event of severe weather in its service areas.

Consolidated Communications prepares for a wide variety of emergencies and maintains a watchful eye on storms and severe weather that could potentially affect the reliability and dependability of its communication services. While hurricane season brings a notable threat of severe weather, particularly for company service areas in Florida, Georgia, Alabama and Texas, the increased intensity of climate-related disasters across the country, including 2023 flooding across New England, places an emphasis on emergency preparedness and response planning.

Should high winds, flooding or other storm impacts occur, the Company is prepared to take action to address customers' needs while ensuring their safety and the safety of its employees. When needed, the Company will initiate its Emergency Response Plan, and Repair Centers are available to address customer needs 24 hours a day.

Consolidated's emergency preparedness plans include:

• Ensuring all back-up power supplies and generators are fully operational;

• Ensuring availability of fuel for both fleet and emergency generators during and after a storm;

• Taking inventory of supplies needed for plant and network restoration and supplementing where necessary;

• Placing emergency network supplies throughout company facilities; and

• Double-checking that all safety equipment and supplies are in place.

During a storm or severe weather event, commercial power outages may interrupt internet and network services, which are dependent on electricity.  As electric service providers begin restoring power, they typically prioritize emergency responders and hospitals ahead of other customers. The company encourages customers to be prepared for interruptions in Internet service that may be related to commercial power availability.

As Consolidated prepares and ensures emergency plans are in place, it encourages customers and local residents to do the same, including:

• Have an emergency communications plan in place detailing how you will stay connected and including important contact information for family members;

• Gather and protect important documents and records;

• Learn necessary evacuation routes; and

• Stock up on emergency supplies including bottled water, non-perishable food, a battery-powered radio, flashlight, batteries and a first aid kit.

More information on Consolidated's storm and disaster support and emergency preparedness plan is available at consolidated.com/prepare.

About Consolidated Communications
Consolidated Communications Holdings, Inc. (Nasdaq: CNSL) is dedicated to moving people, businesses and communities forward by delivering the most reliable fiber communications solutions. Consumers, businesses and wireless and wireline carriers depend on Consolidated for a wide range of high-speed internet, data, phone, security, cloud and wholesale carrier solutions. With a network spanning more than 60,000 fiber route miles, Consolidated is a top-10 U.S. fiber provider, turning technology into solutions that are backed by exceptional customer support. Learn more at consolidated.com. Connect with us on social media.