Cantaloupe, Inc. announce that Decorum Vending, a premier vending operator in the UK, has completed its expansion upgrade of 630 vending machines to Cantaloupe card readers, with the majority of machines located in train stations and other travel sectors. The deployment includes both Cantaloupe?s P66 contactless payment device, along with the P100, Cantaloupe?s digital screen card reader that accepts both contactless and contact payments. This strategic move transitions Cantaloupe, Inc., as the sole provider for cashless payment solutions for Decorum Vending, facilitating seamless integration with Decorum?s Vending Management System (VMS) and enhancing overall operational efficiency.

One of the stand-out features Cantaloupe was able to offer was seamless integration with Televend and Vendo machines, which has enabled Decorum to manage machine performance, track basket sales and drive convenience on their UK routes. The reliability of Cantaloupe?s system was crucial for Decorum to maintain continuous service without any disruptions, which is essential for customer retention and satisfaction. On average a UK route traveler has three minutes to complete a purchase at a train station or transit hub, so speed and efficiency in a payment system was paramount to Decorum.

Cantaloupe?s unique capability to support basket vends allowing customers to purchase multiple items in one transaction, was also a driving force for Decorum?s move to Cantaloupe, as it significantly enhances the customer?s overall experience. Cantaloupe was also able to improve settlement times for Decorum Vending, enhancing operational efficiency and financial management. Cantaloupe?s advanced cashless devices also simplify the refund process, allowing for single-item refunds within a basket transaction.

This feature, combined with better performance tracking of each vending machine, provides superior customer service and operational transparency.