Barrett Business Services, Inc. has promoted Heather Gould to the newly created position of vice president and chief strategy officer, effective January 6th. The chief strategy officer's role will be to align BBSI's vision of advocating for the small-and mid-sized business owner with corporate objectives in support of this vision. Specifically, Gould will lead the development of BBSI's strategic initiatives, acting as a conduit between the vision and operations of the company. Areas of focus include culture, research and development, leadership development and succession, communication, structure and business process, and the expansion of external relationships. At BBSI, Gould has driven a number of corporate-wide change efforts while also directing the message and tone across the organization during a highly dynamic period of growth.