Amplitude, Inc. announced the appointment of Lambert Walsh as its first Chief Customer Officer (CCO). With more than 25 years of experience, Walsh will lead Amplitude's customer success organization and partner with its customers to unlock insights, build winning products, and drive business growth. Walsh will join Amplitude's executive leadership team and report to Matt Heinz, Amplitude's Chief Revenue Officer.

Walsh will lead Amplitude's customer engagement and retention strategy and will head up the global customer success team. He will be responsible for finding ways to better serve customers, while increasing quality, customer experience professional services capabilities. Amplitude has prioritized customer success since day one, giving Walsh a strong foundation to build upon.

Walsh spent the last six years at DocuSign, where he led customer success, professional services, solution consulting, and customer support as the Senior Vice President of Customer Success, more than doubling the company's customer base since 2019. Prior to that he was the Vice President and General Manager at Adobe Global Services.