Symphony Ventures, the global leader in enterprise digital transformation leveraging robotic process automation (RPA), artificial intelligence (AI) and robotic BPO (R-BPO), and Celaton, an artificial intelligence software company, today announced a global partnership to offer enterprises an end-to-end solution for implementing and managing automation tools that optimize the execution of core business processes. Under the terms of the partnership, Celaton will join Symphony’s Digital Ecosystem, a platform that enables customers to construct comprehensive automation solutions using best-in-class tools and methodologies.
Celaton's proprietary solution, inSTREAM™, applies sophisticated algorithms, including artificial intelligence and machine learning, to streamline labor-intensive clerical tasks and decision-making. The software uniquely learns the pattern of unstructured content through the natural consequence of processing and monitoring the actions and decisions of the people involved in the process.
“Celaton positions Symphony for great success in helping organizations optimize the way they manage their business processes," said David Poole, CEO, Symphony Ventures. "The automation ecosystem is not a continuum of increasingly clever software, but rather a set of distinct tools that complement one another, delivered through Symphony’s best-in-class methodologies. Celaton appreciates, and thrives off, that distinction, and we could not be more thrilled for the opportunities that abound by having their machine learning capabilities join our Digital Ecosystem."
Symphony’s Digital Ecosystem uses Blue Prism's RPA software as the framework for its platform to support and exploit a range of automation tools. The addition of Celaton inSTREAM™ extends its capabilities to handle the complex, unstructured content that its clients receive from their customers and suppliers every day via mail, fax, email, social media and other electronic data streams.
“We see a huge opportunity in teaming up with Symphony and joining its Digital Ecosystem," said Andrew Anderson, CEO, Celaton. "This partnership enables us to bring our machine learning capabilities to Blue Prism’s RPA software as part of a holistic automation capability, and accelerate our global expansion."
Pat Geary, CMO of Blue Prism, added: "We're proud to be an integral part of Symphony's Digital Ecosystem, providing enterprises with the best solutions for their complex and evolving needs. Celaton’s inSTREAM™ technology perfectly complements Blue Prism’s RPA software platform, creating a comprehensive and non-intrusive solution that will enable organizations to successfully automate and optimize their business processes."
About Symphony Ventures:
Symphony Ventures is a global
consulting, implementation and managed services firm passionate about
helping clients harness the "Future of Work." Symphony Ventures
specializes in robotic process automation (RPA), cognitive automation
and other inspired delivery models to help organizational leadership
reduce costs, increase customer experience, repatriate work and unleash
resources to fund growth and shareholder value. Symphony has
headquarters in London and offices in San Francisco, Boston and
Poland. Founded in 2014, Symphony has been ranked an RPA Service leader
by HfS Research, a leading service delivery automation (SDA) focused
service provider by Everest Group and a Cool Vendor by Gartner. The firm
is rapidly growing and shaping an industry predicated on work, value and
customer experience. For more information, visit http://www.symphonyhq.com/
and follow the company on Twitter at @SymphonyVenture.
About Celaton:
Celaton’s intelligent automation technology
platform enables customers to achieve competitive advantage by
delivering better and faster service, with fewer people. Celaton is the
first company to create and apply intelligent automation technology to
streamline labor-intensive clerical tasks and decision-making in the
processing of unstructured content, the unpredictable stuff that
organisations and governments receive from customers, residents,
suppliers and staff by email, post, paper, fax and social media streams
every day. Celaton is passionate about machine learning and artificial
intelligence, and creates and applies it in the ‘real world’ to improve
customer service, compliance and financial performance for its
customers. It has invested heart and soul (not to mention over a 120 man
years of development) in creating a technology platform that is
transforming the way that ambitious brands handle unstructured,
semi-structured and structured content.
For more information, visit http://www.celaton.com/ and follow the company on Twitter at @Celaton.
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