The "Cloud BPO Market to 2025 Global Analysis and Forecasts" report has been added to Research and Markets' offering.

The Cloud BPO market is expected to grow to US$94,522.7 million by 2025, from US$31,580.0 million in 2016.

The Cloud BPO offers various types of services for different sectors such as human resource, e-commerce, finance and accounting, customer care, sales & marketing and others.

The high adoption of cloud computing in different regions is providing significant opportunities for the providers of cloud BPO services to increase the market share in the regions. By the end of 2016, the cloud computing industry had achieved significant adoption across all major industries worldwide. Due to this trend, companies are anticipated to produce a high quality service by adopting cloud based technology. In coming years, cloud adoption is further expected to lighten up the business process outsourcing services by cost effectiveness and automated processes.

In addition, customers in today's highly competitive environment are well aware of their burgeoning power and value as they have encountered the digital economy and attained access to various services worldwide. This has further raised their expectations with respect to cloud based services, as organizations have become more aware about the benefits of cloud based BPO services. The cloud as a core platform has been already been leveraged by clients as a novel external, as well as internal initiative, which has subsequently increased competition among the BPO service providers, further motivating them to adopt improvised technologies such as cloud based technologies, to serve their customers/clients in a better way.

Rising concerns regarding data security as a restraining factor in the market such as security concerns regarding data breach, ransomware, malware injection and DoS (Denial of Service).

Key Topics Covered:

1 Tables & Figures

2 Introduction

3 Key Takeaways

4 Cloud BPO Market Landscape

5 Global Market - Key Industry Dynamics

6 Cloud BPO Market - Global

7 Global Cloud BPO Market Analysis - By Service

8 Global Cloud BPO Market Analysis - By Vertical

9 Global Cloud BPO Market - Geographical Analysis

10 Industry Landscape

11 Competitive Landscape

12 Global Cloud BPO Market - Key Company Profiles

  • Firstsource Solutions Ltd.
  • WNS (Holdings) Ltd.
  • Infosys Ltd.
  • HCL Technologies Ltd.
  • Genpact Ltd.
  • Capgemini SE
  • CA Inc.
  • Atos SE
  • Tata Consultancy Services Ltd.
  • DXC Technology Company
  • Sungard
  • Accenture PLC
  • ADP LLC
  • IBM Corporation
  • Oracle Corporation
  • SAP SE
  • Xerox Corp.
  • HPE

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