The Customer Experience Professionals Association (CXPA), the premier global non-profit organization dedicated to the advancement and cultivation of the Customer Experience profession, today announced 20 corporate members and two sponsors: InMoment at the Silver level and Vocal Laboratories at the Bronze level.

Among other advantages, employees of the added member companies will be able to enjoy exclusive benefits such as the CXPA Community. The newest CXPA Corporate Members include:

Ascribe Text Analytics & Coding Services
Bangor Savings Bank
Blue Cross Blue Shield of Michigan
CLEAResult
CX Solutions
Hewlett Packard Enterprise
Kramer & Associates Consultants, LLC
Lenati
MaritzCX
The Mars Agency
Merrill Edge
MMI Holdings
Old Mutual Group
Praxis Customer Engagement
Progress Software
Second To None
Singlestone
Vocal Laboratories
WCIRB
West Monroe Partners

Membership and participation in the CXPA have steadily risen since the association's founding in 2011, and the organization's innovative offerings have increased in parallel, attracting CX professionals who are looking to share, learn, network, and improve the overall quality of the customer experience management discipline.

"Our newest members show the broad reach of the CX discipline, not only across geographical borders but across industry sectors: healthcare, research, banking, consulting, investments, software, services and telecommunications firms are all represented in this latest group," said Karyn Furstman, Vice President, Customer Experience at Safeco Insurance and CXPA Chair. "Such a diversity of member experiences yields a valuable synergy that enriches all the CXPA's programs."

Notable CXPA initiatives include the industry's first Certification Program, the CCXP; the members-only CXPA Community Forum; the CX Day celebrations held around the world in October; the highly regarded Mentor Match program; and numerous local networking events that take place wherever there are dedicated CX professionals eager to expand their knowledge and professionalism.

Led by respected experts in the customer experience field, the CXPA supports the professional development of its members and advances the field by providing research and education, establishing standards, offering networking and career opportunities, promoting the industry, and creating a better understanding of the discipline of customer experience management.

The CXPA offers membership in two categories: Individual and Corporate. Individual Membership is for customer experience professionals in the field. Corporate Membership is open to companies, government agencies, non-profits, educational institutions, tool providers, and others offering goods and services related to the field of customer experience. Corporate Memberships provide an unlimited number of Individual Memberships to employees. More information about the CXPA’s membership structure, benefits, and dues can be found at www.cxpa.org/join.

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About the CXPA
The Customer Experience Professionals Association is the premier global non-profit organization dedicated to the advancement and cultivation of the Customer Experience profession. The CXPA increases the impact and visibility of Customer Experience professionals, facilitates effective member-to-member sharing, and establishes respected standards.

Founded in April 2011, the CXPA has more than 80 Corporate Members and 3,500 customer experience professionals in its community. CXPA Gold Sponsors include Confirmit, ForeSee, Genesys, and Verint. Clarabridge, InMoment, Mattersight Corporation, Medallia and TNS are CXPA Silver Sponsors. For more information, visit www.cxpa.org.

Customer Experience Professionals Association, CXPA, and the CXPA logo are trademarks of the Customer Experience Professionals Association. All other company names mentioned may be trademarks or registered trademarks of their respective holders.