Clif Critchlow

LiveOps, Inc. provides cloud contact center and customer service solutions. It offers various call types and channels, including customer service call center, outbound services interactions, inbound sales interactions, lead generation interactions, and self-service interactive voice response capabilities. The firm also provides cloud contact center solutions such as LiveOps Engage, LiveOps Voice and LiveOps Insight. LiveOps serves the financial, health, insurance, retail, marketing and media industries. The company was founded by William J. Trenchard in 2000 and is headquartered in Austin, TX.

Convergys Corp. engages in the provision of integrated agent, analytics and technology solutions. It offers sales, customer care, customer retention, technical support, collections, analytics, and omnichannel technology. The company was founded in 1998 and is headquartered in Cincinnati, OH.

Direct Marketing Association, Inc. provides direct marketing services and solutions. The firm offers lobbying, events, research, and development. The company was founded in 1917 and is headquartered in New York, NY.

Arise Virtual Solutions, Inc. engages in the provision of crowdsourcing and business process outsourcing services. It offers contact center outsourcing platform, omnichannel contact center support, business continuity, and consulting services. The company was founded by Gail Nichols and Richard Stephen Cherry in 1994 and is headquartered in Miramar, FL.