Alexei Vovenko

Headquartered in Pleasanton, CA., USA, FrontRange is a leading provider of powerful and affordable IT Service Management, IT Asset Management, and Customer Service Management solutions. These solutions enable IT and Services Transformation by providing Enterprise-class capabilities that deliver fast time to benefit, high ease of use, and rapid return on investment. With an award-winning tradition and recognized as a leader by industry analysts, FrontRange's products and solutions are used by over 13,000 customers in more than 80 verticals and 45 countries to quickly improve interactions with external and internal clients and achieve better business results.

Genesys Cloud Services, Inc. provides customer service and contact center solutions. It also offers business consulting, professional services, Genesys support and care, Genesys Guru managed services and Genesys customer advocacy program. The firm?s solutions include contact center modernization, self service, enterprise workload management, proactive customer communications, cloud, continuous workforce optimization and different solutions by industry. The company was founded in 1990 and is headquartered in Daly City, CA.

Bright Pattern, Inc. provides omnichannel cloud contact center software solutions. It delivers cloud-based support solutions built upon a fully-integrated communications infrastructure. The firm's solutions incorporate contact center functionality, IT-Service management, customer interaction management and web 2.0 capabilities in a single end-to-end solution. The company was founded in 2010 by Erhan Cakmak and Konstantin Kishinsky and is headquartered in San Bruno, CA.