Freshworks Inc. announced the appointment of Dennis Woodside as it?s Chief Executive Officer & President, effective later May 1, 2024. Woodside, currently Freshworks? President, will succeed Girish Mathrubootham, the company?s Founder, as CEO.

Mathrubootham will transition to a new role of Executive Chairman. Mathrubootham will remain the chairman of the Board of Directors, and Woodside will also remain a member of the Board of Directors. Since founding Freshworks in 2010, Mathrubootham has transformed Freshworks from a fledgling startup in Chennai into a leading SaaS company headquartered in San Mateo, with products that make it easy for every business to delight their employees and customers.

Mathrubootham steered Freshworks through an IPO on Nasdaq in September 2021, making Freshworks the first India-born SaaS firm to trade on a US exchange. Under his leadership, the business has grown to serve more than 67,000 customers globally, powered by approximately 4,900 talented employees operating globally in 13 locations. Woodside joined Freshworks as President in September 2022.

Since then, Woodside has accelerated Freshworks? investments in enterprise grade products, and driven increased focus on the growth of mid-market and enterprise customers. Woodside brings great leadership experience to this new role.

Previously, Woodside served as Chief Operating Officer of Dropbox, helping grow revenue from $250 million to $1.3 billion and ultimately raising over $1 billion in a successful IPO in 2018. Prior to that, Woodside held various sales and strategy leadership roles at Google from 2003 to 2014, including serving as CEO of Motorola Mobility after Google acquired the company in 2012. Before his long tenure at Google, Woodside was a consultant at McKinsey & Co.

Woodside currently serves on the board of the Boys & Girls Club of the Peninsula in California and previously served on the board of the American Red Cross from 2016 to 2022 and on the board of ServiceNow from 2018 to 2022.