INTERVIEW - Zoom CFO Kelly Steckelberg: strong results, improved outlook
May 23, 2023 at 01:52 pm EDT
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Zoom (ZM) CFO Kelly Steckelberg reflects on the video communications platform's first quarter results and plans to integrate AI into its services. With better-than-expected revenue and profitability in the last quarter, and a strong performance with small and medium-sized businesses, the group has raised its full-year outlook.
Zoom Video Communications, Inc. provides an all-in-one intelligent collaboration platform. It provides a unified communications and collaboration platform that delivers fundamentally changes how people interact, connecting them through frictionless and secure meetings, phone, chat, content sharing and more. Its products are grouped under various categories: Core Communications, AI, Employee Experience, Customer Experience and Developer Ecosystem. Core Communications products include Zoom Meetings, Zoom Phone, Zoom Team Chat and others. AI products, such as Zoom AI Companion. Employee Experience products include Zoom Rooms, Workspace Reservation, Zoom Docs and other. Customer Experience products, such as Zoom Contact Center, Zoom Virtual Agent, Zoom Events and others. Developer Ecosystem products include Zoom Developer Platform, Zoom App Marketplace and Zoom Apps. It serves various industries, including education, entertainment/media, enterprise infrastructure, finance, and others.