Brian A. Shepherd, Executive Vice President, Customer Technology and Strategic Consulting for TeleTech Holdings Inc., resigned his position with the company effective January 31, 2015 to pursue other opportunities. Effective immediately, Regina M. Paolillo, the company's Executive Vice President and Chief Financial and Administrative Officer and Charles Keith Gallacher, the company's Executive Vice President for Global Markets & Industries will assume responsibility for the leadership of the business segments previously overseen by Mr. Shepherd. Regina M. Paolillo joined TeleTech in 2011.

Between 2009 and 2011, Ms. Paolillo was an executive vice president for enterprise services and chief financial officer at Trizetto Group Inc. Charles Keith Gallacher joined TeleTech in 2013. Between 2007 and 2013, Mr. Gallacher was a partner and managing director for Accenture plc.