This release has been authorised by the IAG Board

Financial results

Full year ended 30 June 2021

Nick Hawkins

Michelle McPherson

Managing Director and Chief Executive Officer

Chief Financial Officer

FY21 financial results | 11 August 2021

Investor Relations

Media

Insurance Australia Group Limited

James Coghill

Nigel Menezes

Amanda Wallace

ABN 60 090 739 923

Mobile. +61 (0)412 426 272

Mobile. +61 (0)411 012 690

Mobile. +61 (0)422 379 964

Level 13, Tower Two, 201 Sussex Street

Email. james.coghill@iag.com.au

Email. nigel.menezes@iag.com.au

Email. amanda.wallace@iag.com.au

Sydney NSW 2000 Australia

Ph: +61 (0)2 9292 9222

FY21 results overview

  • Underlying financial results sound and resilient
  • Solid cash earnings of $747m supporting dividend payments
  • Addressing challenges that contributed to FY21 reported loss
  • New organisational structure to embed accountability and drive performance
  • Progress towards achieving our 3-5 year goals

2 FY21 financial results | 11 August 2021

FY21 highlights

Sound performance, guidance reintroduced

FY21 GWP growth

5.6%

4.3%

3.8%

Improving GWP growth, resilient underlying business performance

  • 3.8% GWP growth, largely rate driven
  • Lower underlying margin of 14.7% vs. 16.0% in FY20
  • Steady 2H21 underlying margin trends against 1H21 across each division
    • Excluding COVID-19 impacts, one-off costs and different large loss experience in New Zealand

Reported margin recovered to 13.5%

  • Further net reserve strengthening
  • Perils above allowance but down on FY20
  • Positive credit spread impact

Net loss after tax of ($427m) reflects impact of unusual items

  • BI pre-tax charge of $1.15bn unchanged from 1H21

3 FY21 financial results | 11 August 2021

  • Additional $238m pre-tax charge for customer refunds, increasing the component for uncertainty in the provision to $100m
  • $51m pre-tax charge to address prior year payroll compliance matters
  • Proposed sale of AmGeneral triggered impairment of ~$90m, with expected ~$150m improvement in regulatory capital position expected on completion

Cash earnings of $747m and Cash ROE of 12.0%

  • Excludes unusual items
  • FY21 dividend of 20cps (2H21: 13cps)

Reintroduction of guidance for FY22

  • Forecast 'Low single digit' GWP growth*
  • Forecast reported insurance margin 13.5- 15.5%*
    • Refer to "Appendix 1: FY22 Guidance and Outlook" for more detail

0.9%

Group

Direct Insurance

Intermediated Insurance

New Zealand

Australia

Australia

Insurance Margin

16.0%

14.7%

13.5%

10.1%

FY20

FY21

Reported margin

Underlying margin

Divisional highlights

Solid underlying trends

DIA

  • GWP growth of 4.3%, included volume growth of over 1%
    • Rate increases in line with claims inflation and underlying perils allowance increase
  • Strong underlying margin of 21.4%
    • ~2% lower than FY20 on normalised basis following increase in costs and lower investment yield

IIA

  • Strong GWP growth of 5.6%, driven by average rate increases of ~8%
  • Underlying margin improvement to 3.9% in FY21, steady across both halves
  • Reported margin affected by perils experience and reserve strengthening

New Zealand

  • Solid NZ$ rate-driven GWP growth of 2.8%
  • Normalised margins remain healthy
    • Lower underlying margin in 2H21 of 14.3% reflects property consolidation costs and normalised large loss experience compared to benign 1H21

4 FY21 financial results | 11 August 2021

DIA - GWP growth

6.8%

5.7%

3.6%

4.3%

2.3%

Motor

Home

CTP

Commercial

Total GWP

IIA - GWP growth / underlying margin

6.3%

5.7%

5.5%

3.8%

3.9%

~1%

1H20*

2H20 (ex- COVID

1H21

2H21

impact)*

* 2H20 adjusted for approximate one-off

GWP Growth

Underlying margin

COVID-19 impact; No GWP comparisons

available for FY20 growth

New Zealand - GWP growth / underlying margin

18.9%

18.3%

18.6%

14.3%

6.3%

4.2%

2.8%

2.7%

1.0% 0.8%

1.5%

0.3%

1H20

2H20

1H21

2H21

A$ GWP growth

NZ$ GWP growth

Underlying margin

Financial summary

5 FY21 financial results | 11 August 2021

FY20

FY21

Change

GWP ($m)

12,135

12,602

3.8%

Insurance profit1 ($m)

741

1,007

35.9%

Underlying insurance margin2 (%)

16.0

14.7

130bps

Reported insurance margin (%)

10.1

13.5

340bps

Shareholders' funds income ($m)

(181)

306

nm

Net profit/(loss) after tax ($m)

435

(427)

nm

Cash earnings ($m)

279

747

nm

Diluted cash EPS (cps)

12.12

28.51

nm

Dividend (cps)

10.0

20.0

nm

Cash ROE (%)

4.5

12.0

nm

CET1 multiple

1.23

1.06

17pts

  1. The FY21 reported insurance profit in this document is presented on a management reported (non-IFRS) basis which is not directly comparable to the equivalent statutory (IFRS) figure in IAG's FY21 Financial Report (Appendix 4E). A reconciliation between the two is provided on page 6 of the FY21 Investor Report and on page 8 of the Financial Report to comply with the Australian Securities and
    Investments Commission's Regulatory Guide 230. IAG's FY21 net loss after tax is the same in this document and in the Financial Report.
  2. IAG defines its underlying insurance margin as the reported insurance margin adjusted for net natural peril claim costs less the related allowance; reserve releases or strengthening and credit spread movements. Prior to FY21, the definition adjusted for reserve releases in excess of 1% of net earned premium. Comparative periods have not been restated to incorporate the definition from FY21.

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IAG - Insurance Australia Group Limited published this content on 10 August 2021 and is solely responsible for the information contained therein. Distributed by Public, unedited and unaltered, on 10 August 2021 22:55:06 UTC.