Aflac Incorporated announced that Virgil R. Miller has been promoted to president of Aflac Group Insurance and executive vice president; chief operating officer, Aflac U.S., reporting to Teresa L. White, president of Aflac U.S. In his new role, Miller is responsible for the strategic leadership and overall direction of operations at Aflac Group, as well as operations for Aflac U.S. Additionally, Jamie A. Lee has been promoted to senior vice president and chief service officer, Aflac U.S., reporting to Miller. In her new role, Lee is responsible for the entire customer journey of policyholders, businesses, and those who look to Aflac to help them when they need it most.